8 Customer Service Role Play Scenarios (+ Scripts to Master)

Check out these challenging customer service scenarios and find out how to teach your staff to handle these scenarios through role-playing.

DOC) Angry Customer Role Play

Real Sales Talk

Roleplay 8 scenarios - English - Role-Playing Scenario #1 – The Impatient Customer A customer - Studocu

JAM Script Writers' Group

8 Customer Service Role Play Scenarios (+ Scripts to Master)

10 Sales Role Play Exercises & Scenarios To Prep for Negotiations

Sample role-play scenarios.

Common Customer Role Play Scenarios: A Guide for Customer Success Managers

14+ Script Writing Templates - DOC, PDF