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How to Get a Refund on Your PS4 Using Chat Support

PlayStation®4 Support

PlayStation 5 will support many of your PS4 accessories - Android Authority

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Sony PlayStation Surprisingly Completes Its Journey From 4K Blu-Ray Zero To Hero

PlayStation boss confirms that the PS5 will feature 120Hz, 4K support and 'cross-generational' play

PlayStation®5 Support

Sony CEO Says Continuing PS4 Support Is 'The Right Thing To Do

Sony nuked PlayStation VR's biggest problem by promising PS5

With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL