Why Role-playing Doesn't Work for Customer Service Training — Jeff
Por um escritor misterioso
Last updated 18 outubro 2024
Note: This post was originally posted on the Salesforce Blog. Here are two things you can count on when scheduling customer service training. Employees will be worried that the training includes role-playing. Managers will be worried that the training doesn’t include role-playing.&a
The Ultimate Guide to Training for Customer Service & Support
The Ultimate Customer Service Training Guide
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not
The Big Book of Customer Service Training Games (Big Book Series)
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